- FAQ on Inoperative Accounts /Unclaimed Deposits
- PROCEDURE FOR RETURN/RELEASE OF MOVABLE/IMMOVABLE PROPERTY
- Register/ Update Nomination Details in your Bank Account
- Notice to Savings Bank Current Account Holders Bank Induced Closure of Inoperative Accounts
- List Of Recovery Agents And Collection Agents
- Notice to Loan Account Customers – Discontinuation of Debit Card Facility
- National Automated Clearing House (NACH)
- Safe Deposit Locker Customers
- Notice to Current Account & OD CC Account Holders
- Debit Card service charge in other bank ATM
- Banking Ombudsman Scheme 2006
- Empanelment of Real Estate Agencies
- RBI Monetary Museum
- FAQs
- Real Time Gross Settlement (RTGS)
- National Electronic Fund Transfer (NEFT)
- Revised ATM Limits
- Migration to CTS -2010 Standards
- Basel II/Basel III Disclosure
- Beware of fictitious offers/ lottery winnings/cheap funds offer
- Invitation for Field Managers by BCSBI for Retired Executives
- Controlling Office
- Password_MPIN GUIDE
| Sl No | Name of Digital lending partner | Brand name |
| 1 | M/s Camden Town Technologies Pvt Ltd | Zest Money |
| Customer Support for BC Zest Money TL | |
| It is our constant endeavour to provide you with the best possible service and care. In case of any grievances (including concerns about staff behaviour) you may reach out to the Grievance Redressal Officer ("GRO") of either the Lender or ZestMoney as per the details provided below: | |
| ZestMoney - Nodal Officer Name: Mr. Tushar Chaudhary Designation: Nodal Officer Email ID: help@zestmoney.in Contact No: +91-7440084400 Address: ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru, Karnataka 560034 |
First level: Email ID: help@zestmoney.in Nodal Officer: cxoforyou@zestmoney.in. The sanction letter also shares the contact details, nodal officer details of the final approved lender. |
| Our team @ ZestMoney will be available between 9:00 AM to 7:00 PM on weekdays (except on public holidays). | |
| CSB Bank Ltd - Nodal Officer Name: Mrs W S Bincy Designation: Assistant Manager- Retail Loans Email ID: loans@csb.bank.in Contact No: +91-9072601481 & +91-9072601264 Address: CSB Bank Ltd, DJM Building, 3rd Floor, Market Road Ernakulam, Kerala, 682011 |
CSB Bank Ltd - Principal Nodal Officer
Name: Smt. Sreelatha K Email ID : msreelatha@csb.bank.in |
| Our team @ CSB will be available between 9:30 AM to 5:30 PM on weekdays (except on bank holidays in Kerala). | |






